Please check "Refund category" 1st, If your return is under nonrefundable condition, your return might be sent back to your address and shipping charge will be your side.
STEP
1. Please write down, RETURN FORM which is included your parcel.
(If you lost your form, please request it through Community->Q&A->Return)
2.All return charge needs to be paid from customer side 1st.
We will open when you leave your return request our website
<Community->Q&A->Return>
"Return payment category " then When return reason is wrong or detective item, we will cancel your return delivery charge.
3.We recommend you to use same delivery company for your returns.
All return must be written as "RETURNED GOODS", and you will need to keep your tracking number till it's cleared.
4.Once we've received your return we'll drop you an email to let you know.